A lead arrives
Your website enquiry or connected conversation creates or updates the customer’s lead record.
One lead workspace
Manage lead conversations without jumping between apps.
Bring supported SMS, email and WhatsApp conversations into one mobile lead inbox, with the customer history kept together and GHL access included in every plan.
- GHL included
- Monthly billing
- No fixed term
Included serviceUnified lead inbox
What it does
Keep the lead and the conversation together.
A new enquiry can start on your website, continue by SMS and later move to email. When those messages live in separate places, context gets lost and it becomes harder to see who needs a reply.
The unified lead inbox gives you one workspace for supported channels and keeps the conversation attached to the contact. You still own the real customer relationship. The system simply makes the history easier to find and the next reply easier to send.
- See supported customer conversations in one place
- Keep message history attached to the right lead
- Reply from the office, ute or job site
- Reduce the need to search several inboxes for context
GHL subscription included in every planYour included GHL access is valued at US$497/mth, approximately A$700/mth, and gives you the workspace used to manage leads in one place.
How it works
One contact record from enquiry to reply.
The history stays together
Supported messages are attached to that lead so the next response starts with the right context.
You continue the conversation
Open the mobile workspace, see what happened and respond through the appropriate connected channel.
Common questions
Straight answers about the unified inbox.
Which channels can appear in the inbox?
The plan is designed around supported SMS, email and WhatsApp conversations. The exact connections available for your business are confirmed during onboarding and provider setup.
Do I need to buy GHL separately?
No. GHL access is included in every Tradie Growth Plan. You do not need a separate GHL subscription for the managed workspace included here.
Will messages be sent without me?
Customer communication is configured only for the agreed workflow. The unified inbox is there so you can see and manage the real conversation.
Can I use the inbox on my phone?
Yes. The aim is to make lead conversations accessible while you are away from the office, including from the ute or job site.
One place for every lead
See the context. Send the next reply. Keep the job moving.
The inbox becomes more useful when your website, alerts and missed-call follow-up all feed the same managed lead system.